Shipping Policy
Wicked Superstore
425 E Kearney St, Springfield, MO 65803
Effective Date: April 17, 2025
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At Wicked Superstore, we strive to ensure your order is delivered safely, securely, and as quickly as possible. Please review our shipping policy below:
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1. Shipping Availability
Currently, Wicked Superstore offers shipping on items such as:
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Accessories (grinders, trays, etc.)
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Apparel and merchandise
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Select smoke shop tools
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THCa Flower
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THCa Prerolls
Shipping is only available within the United States.
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2. Order Processing Time
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Orders are typically processed within 1–3 business days (Monday–Friday).
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You will receive a confirmation email once your order is shipped, including tracking information if available.
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3. Shipping Methods & Rates
We use trusted carriers like USPS, UPS, or FedEx, depending on the item and destination.
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Shipping costs are calculated at checkout based on weight, size, and location.
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Expedited shipping may be available for an additional fee.
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4. Age Verification
For any age-restricted items (where applicable), we may require additional verification before an order is processed or shipped.
We reserve the right to cancel any orders if legal compliance cannot be met.
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5. Order Issues & Lost Packages
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Wicked Superstore is not responsible for lost, stolen, or damaged packages once they are handed off to the shipping carrier.
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If you experience issues with a delivery, please contact the carrier first using your tracking number.
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If the carrier is unable to assist, feel free to contact us and we’ll do our best to help.
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6. Local Pickup
Customers near Springfield, MO can select in-store pickup at checkout.
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Pickup location: 425 E Kearney St, Springfield, MO 65803
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You will receive an email or phone call when your order is ready for pickup.
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7. Contact Us
If you have questions or concerns about shipping, don’t hesitate to reach out:
(471) 771-5533
superstore@wicked417.com
Wicked Superstore, 425 E Kearney St, Springfield, MO 65803